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Queens Medical Centre 6-7 Queen Street BARNSTAPLE EX32 8HY
4 August 2026

Operational rating and DEC

This building’s operational rating is C.

For more information on the building’s energy performance, see the DEC for this building.


Make these changes to improve the property’s energy efficiency.

Recommended improvements are grouped by the estimated time it would take for the change to pay for itself. The assessor may also make additional recommendations.

Each recommendation is marked as low, medium or high. This shows the potential impact of the change on reducing the property’s carbon emissions.

Changes that pay for themselves within 3 years
Recommendation Potential impact
Boiler plant should be regularly tested and adjusted by experts for optimum operating efficiency. Low
Consider fitting zone controls to reduce over and under heating where structure, orientation, occupation or emitters have different characteristics. Low
Consider upgrading major time controls to include optimum start/stop. Medium
Consider installing weather compensator controls on heating and cooling systems. Low
Consider introducing a system of regular checks of Heating, Ventilation and Air Conditioning (HVAC) time and temperature settings and provisions to prevent unauthorised adjustment. Low
Consider implementing a programme of planned lighting systems maintenance to maintain effectiveness and energy efficiency. Low
Consider engaging with building users to economise equipment energy consumption with targets, guidance on their achievement and incentives. Low
It is recommended that energy management techniques are introduced. These could include efforts to gain building users commitment to save energy, allocating responsibility for energy to a specific person (champion), setting targets and monitoring. Medium
Consider with experts implementation of an energy efficient equipment procurement regime that will upgrade existing equipment and renew in a planned cost-effective programme. Low
Changes that pay for themselves within 3 to 7 years
Recommendation Potential impact
Consider implementing regular inspections of the building fabric to check on the condition of insulation and sealing measures and removal of accidental ventilation paths. Low
Consider applying reflective coating to windows and/or fit shading devices to reduce unwanted solar gain. Low
Changes that pay for themselves in more than 7 years
Recommendation Potential impact
Engage experts to review the HWS systems provisions and propose remedial works, upgrades and/or alternative provisions to improve effectiveness and efficiency and plan for implementation. Low
Engage experts to review the building lighting strategies and propose alterations and/or upgrades to daylighting provisions, luminaires and their control systems and an implementation plan. Medium
Consider installing building mounted wind turbine(s). Low
Consider installing building mounted solar water heating. Low
Consider installing building mounted photovoltaic electricity generating panels. Medium
Additional recommendations
Recommendation Potential impact
Seek to minimise the opening of windows while heating is in operation by ensuring there is sufficient local control of heating to allow heating to be reduced in specific areas of overheating, and by educating users to reduce heating rather than adding cooling. Low
Consider education of users to keep radiators clear of obstructions to allow radiation from them and convection around them to transfer heat to space and occupiers efficiently. TRVs should not be obstructed so they are able to sense the temperature of the room appropriately in order to control room temperature effectively. Low
When boilers start to incur increased maintenance costs consider replacing with high efficiency condensing boilers. Engage experts to review the overall combined heating and hot water strategy and propose upgrades or alternative provisions. Low
Investigate the heating setup and which parts of the system are controlled by each programmer. Consider the options for cross-linking the boilers so either can provide heat and hot water and so they can be sequenced with alternation of the lead boiler. Medium
Investigate the time control on the secondary circulation for the domestic hot water and ensure it matches the times the boiler is maintaining hot water and the occupancy hours when hot water may be required. This may involve upgrading to 24/7 time control to avoid pump operation at weekends. Low
Seek to minimise the use of fans by using windows to ventilate waiting areas etc. where possible. If fans are needed in these areas, try to use the heat recovery units in the winter and the straight through extract fans in summer. Minimise solar gain in the server room using shading or solar film on south facing windows. Low
Where downlights are using halogen lamps replace with LED lamps in the same fittings. Consider upgrading all older lighting to more efficient T5 or LED type fittings but avoiding elaborate diffused luminaires which significantly reduce the efficacy of the lamps. When upgrading lighting ensure the total watts of lamps installed decreases in proportion to the improved efficiency. Installing more lamps than are necessary to match existing light levels will reduce or eliminate the energy savings from their increased efficiency. Where possible separate control of lights in daylit spaces such as stairwells and office areas near windows from spaces not benefiting from natural light such as corridors and deep plan office areas. Using daylight sensing controls or user encouragement avoid lighting of areas benefiting from sufficient natural light. Medium
Consider use, or increased use, of occupancy sensors and auto off lighting to reduce lighting of unoccupied areas such as toilets but avoid introducing auto-on lighting where doing so may increase the amount of lighting used. To reduce energy use, the focus for sensor controlled lighting should be to turn off where not needed rather than to turn on. Retain the requirement for users to turn on lights if they want them and the ability to turn off lights if not needed or on exit and encourage them to do so; thus avoiding run-on lighting of unoccupied spaces. Low
Consider ways to increase awareness of users of the need to switch off and / minimise use of lights where possible. This may include well placed signs on exit doors and near switches. The Carbon Trust is a good source of awareness material (www.carbontrust.co.uk). Where zoned lighting control is present, label switches and encourage users to limit lighting to necessary areas only and avoid the use of uplighters. Low
Implement a policy of reading all energy meters regularly (monthly) and recording usage for monitoring and targeting purposes. In addition, this will allow verification of supplier’s energy bills. Medium

Building and report details

Building occupier
Queens Medical Centre
Building type
Building environment
Heating and Natural Ventilation
Electricity used
40380 kW h
Gas used
53345 kW h
Total useful floor area
766 square metres
Building reference
Report issued on
5 August 2016
Calculation tool
DCLG, ORCalc, v3.6.2
Type of inspection

Assessor’s details

Assessor’s name
Mr. Ian Sturt
Employer’s name
HI Devon
Employer’s address
20 St Columba Close, Kingsteignton, Newton Abbot, TQ12 3RL
Assessor ID
Accreditation scheme
Elmhurst Energy Systems Ltd

Other reports for this property

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